“We purchased a TLH without having the opportunity to see a finished product, but relying on your sales person (Joe Parrott & others) for their integrity & assistance to guide us thru the project. We have been pleased with all the phases to date and hope to finish the interior soon and would like the same success as the exterior went up. We have had numerous people stop by & we cannot help but give positive comments and praise TLH customer service & how well their product fit & went together. We enjoy talking a lot and sharing our experience with TLH to those who aspire to own a log home. Your company seems to have the focus of a quality product and so it should serve you well in your business success. Hope to visit Athens, TN at some point in the future. You may sell many log homes, but you will be hard pressed to find a customer who takes more pride in owning a TLH.”
“We had some folks we know that bought a log home from another company because of cost when they got their package it was not the same quality. Quality and price important!”
We had some folks we know that bought a log home from another company because of cost when they got their package it was not the same quality. Quality and price important!
Everyone at TN Log Homes has been extremely helpful before and after our purchase. Thank you all -- so much-- for helping us make a dream a reality.
Our sales representative for Tennessee Log Homes was excellent. We talked to a lot of log home builders and you people were the best. We have already told a lot of people about your company.
The logs were superior, they fit together perfectly.
The crew that is putting our package said the precision of the cut logs is amazing. They match up perfectly. Thanks for everything...The crew that is putting our package said the precision of the cut logs is amazing. They match up perfectly. Thanks for everything.
...We also appreciated Burton Webb's help in getting our building permit as we had a hard time with our city inspector approving our prints..We have been very pleased with most everything. Our most appreciative person was Jeff (the technical assistance man) He was very nice and we really appreciated all of his help and support. We would have had problems with our blueprints if we had not had him helping us. Thank you for allowing us to have his help. We also appreciated Burton Webb's help in getting our building permit as we had a hard time with our city inspector approving our prints. Lynne Gross, our sales person, was also very helpful. She let us call her at home and was very caring of our needs. Thank you again for a pleasant experience with your company.
I thought that everybody that I talked to at TLH was real nice people. I am happy to have dealt with your company.
Craig and I already love our home, and Robert Lambert, Quality Control Manager, was the best asset in the process of building.
...I do want to thank you for the wonderful gift set-wine glasses- that you sent. They will be a nice touch when we finally get into our home....Everyone has been courteous and efficient-even Robert called the day of delivery to say one of the trucks had a flat tire & would be late. When our builder made an error in the sub floor size, everyone pitched in and helped us figure how to proceed. Our construction process has gone slow and we aren't finished yet. I do want to thank you for the wonderful gift set-wine glasses- that you sent. They will be a nice touch when we finally get into our home. We are very happy with the look of our logs. Beautiful! Thank you for all your help, pictures to follow
When all is said and done, our dream cabin will be the envy of everyone.
Craig and Alan (our salesperson) are always willing to listen to our questions and they are very good @ suggesting not telling customers what to do...
We are very happy with our new home. It is absolutely beautiful and we can hardly wait to move in. Thanks so much.
I couldn't be more pleased. I would be very happy to recommend TLH to anyone interested. Joe Parrott, our sales person, and others did an excellent job. I also want to say that Jerry Stevens at National Log Home Builders did a remarkable job. He is honest, hardworking and very helpful, but above all, competent. I highly recommend this company for erecting a TLH.
Excellent product at a fair and reasonable price.
We were very pleased with the job "Quality Log Home Builders" did. Their work was excellent. We're also very impressed with the quality of the materials we received.
Your company is one of the best to work with. The logs are of the best I have seen. The fit was perfect and the rest of the materials, doors and windows are beautiful, thank you so much for a wonderful and beautiful home.
Our salespersons, Terry & Donna were very helpful. They went out of their way for us. We would recommend anyone to them. We looked at several log home companies. No one offered to help us unload the house or get a forklift as they did. They made us feel confident in our decision to buy a TLH. We consider them life long friends.
We've looked at a lot of log homes and feel we made the right choice by buying a TLH. Your company will get a lot of good advertising from us. Ralph Adams has just been wonderful! We could not have built this house without his help.
We have had numerous people stop by & we cannot help but give positive comments and praise TLH customer service & how well their product fit & went together. We purchased a TLH without having the opportunity to see a finished product, but relying on your sales person (Joe Parrott & others) for their integrity & assistance to guide us thru the project. We have been pleased with all the phases to date and hope to finish the interior soon and would like the same success as the exterior went up. We have had numerous people stop by & we cannot help but give positive comments and praise TLH customer service & how well their product fit & went together. We enjoy talking a lot and sharing our experience with TLH to those who aspire to own a log home. Your company seems to have the focus of a quality product and so it should serve you well in your business success. Hope to visit Athens, TN at some point in the future. You may sell many log homes, but you will be hard pressed to find a customer who takes more pride in owning a TLH.
TLH has been very helpful to us before buying and after buying our TLH. Jonathan Jackson, our Tennessee Log Home salesperson has been very helpful with any questions we had. Stan (drafting) and Jeff (technical assistance) have been great and never got upset when I could call with questions about our new TLH. We have been very happy so far. Jeff comes today to help us put our new home up.
I don't feel that TLH could have done a better job in my case. Everything was professional; as much as I wanted it to be. They helped in making a dream become a reality. You are good people.
We are so pleased and excited that we have applied for dealership. Great product. Great service.
We have had several friends come to view the house and its going up. They have all been very impressed. We spent a long time researching both log homes and log home companies. The warranty from TLH was one of the best we found.
You've made our decision to build a log home an enjoyable experience.
We are very pleased with the help we have received, with our log home, everyone has been really great and very helpful. Thank You Again.
As our log home nears the completion date, we became more and more excited about living in it. We've had strangers stop in to see it when it was being built, fascinated by it. We are the envy of many close friends regarding our log home in the country.
Ralph Adams has helped us tremendously throughout our entire building process. It is salespeople like Ralph who make a 1st time home builder experience something they would recommend to others. We only hope that all of your sales force is as conscientious and helpful as Ralph. We would not hesitate to recommend either your company or Ralph to any perspective log home builders.
We have been very pleased with TLH and everyone has complimented us on our home. Terry & Donna, our sales representatives, have been very helpful and informative and have made our experience much easier.
We are extremely happy.
I would recommend TLH to anyone. We picked TLH out of a lot of log home companies.
Being an established builder in our area, we wanted to offer our clinets the very best for their dream home. With quality as our main goal, we were looking for a log home manufacture that not only was competitive but also had our standard for quality. We found that and more with Tennessee Log Homes.
Reason I would refer friends and family - Lisa is a very good rep. She went out of her way sometimes to get us satisfaction. We also appreciate that any problems we have encountered have been remedied in some way. Robert Lambert has been very good to us also!
Robert Lambert gave us a report on the phone how the logs were looking. That was nice. He was knowledgeable!! Ralph Adams is wonderful!! He was the sunshine in the whole deal. Most contractors or sales people do the job and leave you on your own. Ralph helped us so much from the start to finished dry in. I really appreciate all his help. Also, your semi drivers were wonderful they were smiling and friendly even after a long haul. Ralph Adams would have to sell the home and I would definitely feel confident. It means a lot to have someone who is proud of what he does and follows through --- all the way. My husband and I know Ralph is from the old school where quality and pride in a job - a complete job is important.
Excellent Package. We were very pleased with the quality of all materials and with the service. Everyone from Darren Allen, our sales representative to the drivers who delivered our log package were knowledgeable and pleasant to work with. Thank you for great service. Our builder was extremely pleased with package contents and support from Tenn. Log Homes.
The quality of materials was excellent. Yes I would refer. Everyone I was in contact with was very helpful. Any questions were quickly and efficiently answered. All in all it has been a very pleasant experience.
You have a good company and the employees try to help you.
We love our log home! We were married in our great room on May 20, 2000.
We were quite satisfied with your services and materials. We look forward to enjoying our new log home and if we ever build another home, we will definitely consider using TLH again.
Working with the factory and our local representatives was a pleasure.";"Working with the factory and our local representatives was a pleasure.
Is there a # 20 for quality of services provided? Everybody has been wonderful!
Nice log home package - good quality
We are glad we went with TLH and if we had to do it all over, your company would still win out.
Once again I am very satisfied, I talked to other log companies but did not get good prices I could compare. Joe Parrott gave me good answers to questions so as to estimate what my total cost completeed would be. And I have found these extimates to be accurate.
The service from Lynne Gross, Dianne and Robert has been outstanding!
Beautiful logs - the result has been great. We are finishing the interior.
We think your company did a great job! Thanks for all your help.
I would feel comfortable recommending TLH for a standard pre- packaged kit. The truck driver who delivered the material was extremely pleasant and helpful with unloading, including an excellent Customer Service attitude.
For the most part so far I am very satisfied. Thanks!
Your products & services are good.
Starting right from Jonathan Jackson, who if he did not know the answer to my questions, got them for me and Robert Lambert, who has been absolutely wonderful about all shortages of our conventional material and Debra and Deloris and Joe and on & on, everyone at Tennessee Log has been wonderful and if Debra and myself can send anyone to you, we will. It is nice to know that in a world of so much dishonestly there are still honorable, shoot from the hip, thinking on your feet companies left like yours. Thanks for Everything.
I feel like all in all we received fair and reasonable service. In fact many people in this area have stopped to look at our new home and my in-laws are planning to build a cabin the the next few years. I have all of the materials received from TLH and have shared your name with several couples.
I would recommend log pkg & Bo Sparks most definitely.
Our rep Steve has been very helpful. He has handled all the contacts with your office & he is very knowledgable. I will know more after we assemble the logs. Right now we are starting the subfloor. It seems like a good product & the 2 homes I have seen completed are very nice. Thank you for making a good product.
I will & have been recommending Tennessee Log Homes to all those I know & people coming by the house! I hope my recommendations will turn into some sales for you!
My wife and I first contacted Rich Mencl back in June 1999. He invited us to his log home so that he may introduce us to log home living first hand. From my first meeting with him, I knew that he would do his best in meeting our needs for our first and hopefully only home. I mentioned to him that I knew nothing of building a log home and he confidently said that we would work thru this together one step at a time. Rich has never failed us at anytime during this long and arduous process. In fact, Rich was able to provide us thoughtful insight on how we could modify our Brookside home to incorporate my wifes kitchen which was originally thought to be our mudroom Even today as our log package was delivered back on 6 June 00, Rich continues to provide insight which is invaluable to me and my wife. During this entire process of more than 1 year, Rich has always answered my emails and questions promptly. I am glad that Tennessee Log Homes has someone like Rich Mencl on their team. I highly recommend him and TLH to anyone I speak to concerning our home. In fact, my wife tells me that I brag too much about our log home. Once our home is completed, I have given Rich the opportunity to show our log home to any and all perspective log home buyers so they may see for themselves that anything is possible when working with the right people.