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Best Log Curing
– Eastern White Pine (standard), Timbor + Air Dry
+ Kiln Dry + Acclimation, minimum 120-day process (standard)
...Excellent precision
of log cutting. Top quality logs, beams and posts. Overall, excellent
quality and a very good experience. It is obvious that this company wants
to please the customer. John Cook, Barryton, MI
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Best Manufacturing – 14 Log Profiles, pre-cut, pre-drilled,
pre-notched, 24-step Quality Assurance Certified, precision-milled logs,
TPI graded, Inset Window Mounting (a TLH exclusive)
.....Our builder is completely amazed by the ease of the package going
together and the quality of the package. He has also stated that he has
never seen a package with such a complete materials list and materials
included. Jenny Shipman, VA
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Best Log Corner Joinery – Saddle Notch, Dovetail or
Butt-and-Pass with lag screws, pre-drilled with countersinking, doubled
insulation gasket, installation caulking, dovetailed splines
....Material Quality was Great! The Plans were great and we are definitely
going to love our new home. It is a dream come true! ... Jerry Welter /
Scott Kallio, Drake, CO
· Best Exposed
Beams
- #1 and
Better Grade Douglas Fir (100% free-of-heart for stability), 4x8 standard
size (not 4x6), square or round, milled or natural taper, 5 surfacing
options (smooth [standard], hand-hewn, draw-knife finish, corn blasted, or
fresh sawn)
...The logs are
beautiful. The Douglas Fir beams make us very, very happy. We made several
small changes in our plans, and drafting was super to work with.
Reed
and Vicky Pryor, Martinsville,
IN
· Best
Materials Quality
– Highest grades of logs, beams and tongue-and groove, 2x6 T&G (not 1x),
Andersen™ Windows (standard), ThermaTRU™ Doors (standard), Advantech™
subflooring (standard), Tyvek™ Homewrap™ (standard), Sashco™ Homecare
Products (standard)
...You have excellent
lumber quality in the white pine timber that you choose. I have used
another company, prior to choosing yours, and had a lot of trouble with
knots where logs join and extreme warping occurred which made for a tight
joint almost impossible. Fred
Speedling Denver, NC
· Best
Standard Package
– Choose
from 4 Packaging Levels that include subfloor, porches and decks, log wall
system, heavy timber loft and roof system, gable/dormer systems, Standard
R-38 (LTTR-33) insulation with pre-molded & builder-friendly ventilation,
quality exterior doors and windows, bigger and better exterior trim,
interior partition walls, heavy timber stairs, Free Freight in Continental
USA, no vague descriptions and other popular tricks...we're up-front &
honest.
....Being an established builder in our area, we wanted to offer our
clients the very best for their dream home. With quality as our main goal,
we were looking for a log home manufacture that not only was competitive
but also had our standard for quality. We found that and more with
Tennessee Log Homes. Jeff & Penny Foltz
· Best
Preservative Application
– Timbor™ Borate Log Treatment applied at the mill, not a jobsite
application for you to do like most other companies offer
· Best Custom
Options
– pre-cut beam systems, Timberframe homes and accents, Handcrafted Log
Homes and Accents, 6 species available, Premier interior packages
· Best
Warranty
– For a Lifetime... Lifetime Limited Warranty
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Best Digital Inventory Services – we record your project
digitally
...As dealers
we have the capability to see the bill of laden complete with
pictures to help prepare for delivery day - what a great tool!
Ellen Price, Imperial Log Homes, MI
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· Best
Customer Service
Last Year, over
99% of our customers responding to surveys months after delivery
say, in writing, that they will recommend us to their own family and friends.
We stand
behind our products and promises better than anyone else.
...Tennessee Log Homes appears to be a super quality on not only material
wise but personnel was very willing, helpful and knew the job performance.
Everyone was a pleasure to deal with! If I was to build another log home,
Tennessee Log Homes would be my first consideration. Bill Straub, Tipp
City OH
....I would highly
recommend Tennessee Log Homes. Tennessee Log Homes rescued us from a
disaster with a builder we had to let go. TLH came into a messy situation
and has treated us well, been very patient with us. We had been told so
many lies before that. We questioned everything TLH told us. They have
been upfront and honest with us the whole way. They are courteous,
professional, and honest. They have responded quickly to all our concerns.
They are super! James Gibbs,
Sevierville TN
· Best Design
Services
– In-house Design Center with 3D software for planning, 3D viewing and
blueprints, your location or ours, professional photo renderings of your
home before it's built
....After
trying for months to create the design for our log home, we took a sketch
and a vision to the TLH design center. They easily interpreted our
wants and needs, turning them into a custom home plan we can't wait to
build. We can't say enough about their expertise in design and the
CAD system that they use. They walked us through the entire process
in a matter of hours. The one-on one design review made the planning
efficient and fun.
Linda Jannette, TreeHouse Log Homes, MI
· Best Trained
Nationwide Dealer Network
– quarterly project management training insures best service, dealers
world-wide
...TLH has given us
dealers a wealth of information. When I look back and see how far this
company has moved forward since we started our dealership, and their
vision for the future, I sure am proud to be part of it!! Ellen
Price, Imperial Log Homes, MI
· Best
Financial Services
– through nationwide construction and mortgage financing firms or your
local bank
....For those customers
who are not procuring local financing, TLH is associated with a nationwide mortgage company that specializes in log home financing. Deloris
McKeehan, VP Customer Services
· Best Price
Estimating System
–
web-based for fast and detailed package estimates and turn-key estimates,
it is truly refreshing to see and know what you’re getting
...This
system enables the customer to print and review at their leisure the most
accurate package description and materials list in the building industry.
Ben Graves, Operations Mgr. TLH
· Best
Delivery Options
– controlled and dedicated carriers, split deliveries, unloading, short
trucks available
...Mountainous
job sites pose challenges. Our split deliveries with short trucks
eliminate the need to shuttle materials. Joe Washington, Inventory
Controller, TLH
· Best
Employee Loyalty
– virtually no turnover, our guys love their jobs
....I am very pleased to be employed by and associated with a company with
incredible integrity. I plan to retire here! Tomi Kyker
· Best
Customer Loyalty
– our
customers sell our homes!
....Our sales representative for Tennessee Log Homes was excellent. We
talked to a lot of log home builders and you people were the best. We’ve
already told a lot of people about your company. Robb & Angi
Kauffman,Calamus, IA
....The
log home is just beautiful, it is warm & inviting, & we love it. We are
glad we went with TLH and if we had to do it all over, your company would
still win out.
Steve Thompson, Huntington,
IN
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· Best
Training for Customers
–
Customer training, support, planning and consultation, TLH
Training Center, monthly newsletters, construction guides, product guides
...Best overall
seminar I've attended. Gave real info that I could use. Plenty of time
to talk to TLH staff. Having the major players available to talk to
made the trip more than worthwhile.
Dave, Fairfax, VA
....This is the third log home seminar I have attended in the last three
years.
This is by far the best. Richard Melton, Richland, IN
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Best Training for
Builders
– Personal Training for your LOCAL builder, local builders are generally
much more responsive to your needs and have a local reputation to uphold
...The seminar really
demonstrates TLH's commitment to building a quality home, through
educating the homeowner as well as the builders.
Terry and Rich, Travelers Rest, SC
....I just wanted to take the
time to thank you for a most informative seminar dealing with the
building and structure of log homes. I saw so many lessons-learned during
the slide shows, it is inconceivable what your (free) course is really
worth. Just one or two key points illustrated during the class can easily
save someone thousands of dollars, and years of headaches, in trying to
deal with the aftermath of an improperly or poorly constructed log home.
The attention to detail in this
area alone, illustrates a Commitment To Excellence that I have rarely ever
seen in any businesses. That, along with your-all's willingness to change
as better production & manufacturing techniques are developed for log
homes shows me you're really committed to remaining a leader in the
industry and producing a top-notch product, as well as being around for
some time to come."
I have to say the atmosphere
you-all culture is one of friendship, trust, respect, and caring for a
future log home builder. A.D. Wade, Athens, TN
· Best
Construction Services
– Tennessee Log Construction, LLC – give your home a little TLC with
Tennessee Log Construction, offering a variety of planning, construction
and technical consulting services
...Serving the south-eastern portion of the country, we offer complete
turn-key or dry-in services. Bo Sparks, co-owner, Tennessee Log
Construction, LLC.
· Best
Construction Guide
– 350 pages, 750 color photos and diagrams, on CD
....Months of effort, pictures worth a thousand words, portability,
searchability, printability - in my opinion, our Construction Guide is the
best available in the log home industry.
Kevin Beck, IT, Corporate TLH
· Best
Referral Program
– earn money telling others about us, it comes naturally
....Satisfaction
is its own reward, but not the only reward when you own a Tennessee Log
Home. Refer folks to us that also want
the
satisfaction of owning a Tennessee Log Home and we will reward you again
and again and again!
Jock Davidson, VP Sales and Marketing
· Best
Technical Support
–
Toll-Free builder and customer support
...I'm
glad we chose TN Log Homes. We did homework for a year before choosing you
- out of four companies - & we are so happy with the dealers and builders,
and with this company. They are great. Donna & Terry and the builders -
Oliver have made things easy for us & stress free. We have any questions
they are always there to answer them. I can't say enough about them. We
were so fortunate to have found such great people. Bill Martin
Martinsville,
IN
· Best
Associations
- Membership in NAHB, Log Homes Council, BBB, D&B, Timberframer’s Guild,
Timberframe Business Council
...These
memberships show a commitment to quality and add to the credibility of the
company and its dealers . Diane Graber,
Montana Country Pines, MT
· Best
Technical Assistance
– on-site assistance, Free Training for Your Local Builder, inspection
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