Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Tennessee Log Homes website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name, Address, Email address, Phone number, Credit/Debit Card Information, Building information, Building time-frame, Building Location, Building budget, (etc.)

The Way We Use Information:

We do not share your credit/debit card info with anyone except the issuing credit card company in order to get approval.  We do not keep the credit/debit card info after approval is received.

We use your registration information to make it easier for you to complete forms on our website in the future.  In most cases, the form will recognize you and complete most fields automatically, making your time on our site more enjoyable.

We use the information you provide about yourself when registering or placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.  We do share your contact information with your local dealer or sales person assigned to you so that he or she may better serve you and meet your needs.  We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties other than the sales representative.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by clicking the "REGISTER" icon on the website top banner. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by changing the fields and clicking the "UPDATE" button at the bottom of the form.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us